FAQ

Questions, answered.

What practices most often ask before partnering with APEX REVENUE SOLUTIONS.

01What does APEX REVENUE SOLUTIONS do?

We provide revenue cycle management and medical billing services for physicians, independent medical practices and healthcare organizations — including billing, claims management, eligibility verification, denial management, A/R follow-up, payment reconciliation and reporting.

02Do we have to change our practice management or EHR system?

No. We work within the systems you already use. During onboarding we set up secure access and map our workflow to your existing setup.

03Can you work alongside our in-house billing staff?

Yes. Some clients hand over the full revenue cycle; others use us for specific functions such as denial management or A/R cleanup while their team handles the rest. We define responsibilities clearly so nothing falls between the cracks.

04How is patient information protected?

Patient data is handled in line with HIPAA requirements. We use role-based access, secure connections and documented handling procedures, and we sign a Business Associate Agreement with every client.

05How long does onboarding take?

Timelines depend on practice size, systems and the scope of services. After the discovery consultation we provide an onboarding plan with specific steps and dates.

06What reporting will we receive?

You receive scheduled reports covering charges, collections, A/R aging, denials and payer performance, along with review calls to discuss trends and next steps.

07Can you help with old, unworked accounts receivable?

Yes. We can take on legacy A/R cleanup as a standalone project or as part of a full engagement, prioritizing accounts by value and timely-filing risk.

08How is pricing structured?

Pricing depends on the services you need, your volume and your specialty. We provide a clear proposal after understanding your practice — schedule a consultation to start that conversation.

Next step

Still have questions?

Talk with our team directly. We’ll answer your questions and explain how we would approach your practice.